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> Patients & Visitors
Patient Care Advocate

The patient representative is here to be your advocate - to communicate your questions or concerns and to help you get prompt answers and solutions.

Patient Representative

Other patient representative services:

  • Notarization for advanced directives for patients. These include healthcare living wills and the healthcare power of attorney.
  • Interpreter services
  • Information on overnight accommodations

If you have any concerns about patient care or safety, please contact our Patient Care Advocate Department at the number listed above, or extension 46711 from any medical center telephone. You can also share your concerns through our Quality/Safety Hotline by calling 81628 from any medical center telephone, or 330.344.7901 from outside Akron General. If your issue cannot be resolved by Akron General, you can contact Joint Commission at 1.800.994.6610, or online at, or the Ohio Department of Health at 1.800.669.3534.

Confidentiality will be maintained, unless otherwise requested.

Date Updated: 07-JUN-2016

Cleveland Clinic Akron General • 1 Akron General Avenue • Akron, OH 44307 • 330.344.6000 • 1.800.221.4601    © 2017 Cleveland Clinic Akron General