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Frequently Asked Questions About Wireless

Where can I connect?
Access is available in most places of the hospital, including patient rooms. You'll notice wireless symbols posted in spots where access is assured.

What hardware and software will my laptop need?
A wireless card is required to connect. It's a piece of hardware that either came installed on your laptop, or that can be installed after purchase.

Where can I get a wireless card?
Most computer/home electronic stores are either able to sell or install wireless cards.

What if I can't connect?
Please let us know if wireless is not available. You can notify the nursing station or reception desk nearest to you. Access may not be available in several parts of the hospital.

Is my connection secure?
Please be sure that your laptop's anti-virus and firewall software are up-to-date. Use this service at your own risk. Akron General is not responsible for sensitive information communicated through this wireless connection, such as credit card, personal data or banking information.

Wireless Internet access service is the property of Akron General Medical Center. This service provides open, unrestricted and direct access to the Internet. Akron General provides Internet access as a complimentary service for the convenience of our patients and visitors. Improper use of this service is prohibited.

Any activity using this service is subject to monitoring by the hospital at any time. Anyone who uses this system consents to such monitoring and agrees that the hospital may use the results of such monitoring without limitation.

Have a wireless question?
Email us. We are continually improving our services and offerings to our patients and their families. Your suggestions are important.
Contact us by filling out this form.


Date Updated: 14-NOV-2007



Akron General Medical Center • 400 Wabash Avenue • Akron, OH 44307 • 330-344-6000 • 1-800-221-4601    © 2013 Akron General Health System
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