The following categories describe different ways that we may use and disclose your health information.
We may use or disclose your health information as necessary to provide you with medical treatment or services. For example, we may use your health information to provide health care to you, and we may consult with other health care providers about your treatment.
We may use and disclose your health information so that the treatment you receive at Akron General or another provider, such as an ambulance company, may be billed and payment collected from you, an insurance company, or another third party. For example, we may share your health information to request payment and receive payment from your health insurer, and to confirm that your health insurer will pay for your treatment. As another example, we may share your health information with the person who you told us is primarily responsible for paying for your treatment, such as your spouse or parent.
Health Care Operations.
We may use and disclose health information about you that is necessary for the operations of Akron General. These uses and disclosures are made to assist us with providing quality care to our patients, for medical staff activities, for education and training purposes, and for our general business activities. For example, we may use your health information to evaluate the quality of services provided to you and to evaluate the performance of our staff providing care to you. Also, the entities covered by this Notice may share information with each other for their joint health care operations.
We may use and disclose your health information to contact you with appointment reminders.
We may use and disclose your health information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
Health-Related Benefits and Services.
We may use and disclose your health information to tell you about health-related benefits or services that may be of interest to you.
We may contact you to provide information about Akron General-sponsored activities, including fundraising programs and events. For this purpose, we may use your contact information, such as your name, address, and phone number and the dates you received treatment or services at Akron General, as well as the department in which you received treatment or services, your treating physician, and the outcome of the treatment or service you received. You have the right to opt-out of receiving fundraising materials/ communications. If we do contact you for fundraising activities, the communication you receive will have instructions on how you may ask for us not to contact you again for fundraising purposes.
Facility Directory (Hospitals Only).
If you are hospitalized, we may include your name, location in the hospital, general health condition, and religious affiliation (should you choose to provide one) in a patient directory without receiving your permission unless you tell us you do not want your information in the directory. Information in the directory will only be shared with individuals who ask for you by name or with members of the clergy; however, religious affiliation will only be shared with members of the clergy. You can choose not to have information released from the facility directory. If you do not want Akron General to release your information, from the facility directory, please inform the person assisting you during registration and/or admission.
Family, Friends, and Others Involved in Your Care or Payment for Your Care.
With your approval, we may disclose your health information to designated family, friends, and others who are involved in your care or in payment for your care in order to facilitate that person’s involvement. If you are unavailable, incapacitated, or facing an emergency medical situation and we determine that a limited disclosure may be in your best interest, we may share limited health information with such individuals without your approval. We also may disclose limited health information to a public or private entity that is authorized to assist in disaster relief efforts in order for that entity to locate a family member or other persons that may be involved in some aspect of caring for you.
We may provide your health information to outside persons or organizations who assist us with our health care operations. In all cases, these business associates are required to appropriately safeguard the privacy of your information.
Federal regulations permit use of health information in medical research, either with your authorization or when the research study at Akron General is reviewed and approved by an Institutional Review Board before any medical research study begins. In some situations, limited information may be used before approval of the research study to allow a researcher to determine whether enough patients exist to make a study scientifically valid.
As Required by Law.
We may disclose your health information as required by federal or state law.
Public Health Activities.
We may disclose your health information for public health activities, such as (1) to report vital statistics (e.g., births, deaths); (2) to report communicable diseases to local, county, state, and federal health officials; (3) to report child abuse or neglect; and (4) to provide notification of product recalls.
To Avert a Serious Threat to Health or Safety.
We may use and disclose your health information to avert a serious threat to your health or safety or the health and safety of the public or another person.
Health Oversight Activities.
We may disclose your health information to a health oversight agency for activities authorized by law. These oversight activities may include, for example, audits, investigations, inspections, and licensure that are necessary for oversight of the health care system, government benefit programs, and compliance with government programs and civil rights laws.
Lawsuits and Disputes.
We may disclose your health information to courts and attorneys when we get a court order, subpoena, or other lawful instructions from those courts or public bodies. We may also disclose your health information to defend ourselves against a lawsuit brought against us.
We may disclose your health information to a law enforcement official for law enforcement purposes, such as (1) in response to a valid court order, subpoena, or search warrant; (2) to identify or locate a suspect, fugitive, witness, or missing person; and (3) to report a crime that occurred on our premises.
National Security and Intelligence Activities.
We may disclose your health information to authorized federal officials so they may conduct intelligence, counter-intelligence, and other national security activities.
Coroners, Medical Examiners, and Funeral Directors.
We may disclose your health information to coroners, medical examiners, and funeral directors as authorized or required by law as necessary for them to carry out their duties.
Organ and Tissue Donation.
If you are an organ donor, we may disclose your health information to organizations that handle organ procurement or transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation or transplantation.
Inmates or Individuals in Custody.
We may disclose your health information to a correctional institution if you are an inmate or under the custody of law enforcement officials, as authorized or required by law.
We may disclose your health information to the military, if you are a member of the armed forces, as authorized or required by law.
Protective Services for the President and Others.
We may disclose your health information to authorized federal officials so they may conduct special investigations or provide protection to the U.S. President or others.
We may disclose your health information to workers’ compensation or similar programs that provide benefits for work-related injuries or illness.
Communication for Marketing Purposes and Sale of Health Information.
If we wish to market health-related products or services to you or receive financial assistance in making the communication, or, if costs are reimbursed to us in exchange for sharing your health information, we will ask for your written authorization before using or disclosing any of your health information for these purposes.
Most uses and disclosures of psychotherapy notes will be made only with your written authorization.
Other Uses of Health Information.
Other uses and disclosures of your health information not covered by this Notice or the laws that apply to us will be made only with your written authorization. If you do give us an authorization, you may revoke it at any time by submitting a written revocation to our Privacy Officer using the contact information at the end of this Notice. However, we are unable to take back any disclosures we have already made with your authorization.
Uses & Disclosures of Your Personal Health Information
Rights That You Have