Office Professional Continuing Education

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Free Audio Programs

Akron General, in partnership with Practice Management Institute, offers free online continuing education for medical office professionals. These pre-recorded training sessions are designed help practices operate in an increasingly complex healthcare environment.

To earn a certificate of completion, view a PDF file of supplemental material. You can also download an MP3 file to listen to as you view the PDF or you can listen to it later on your home, auto or personal audio devices. The certificate will be available at the end of the presentation.

Available Topics:

    How will Healthcare Reform Affect Your Practice?  
    Analyzing Managed Care Contracts  
    Ancillary Services  
    Benchmarking your Practice: What get's Measured  
    Billing Consults: Ensuring Collect Claims  
    Extraordinary Customer Service  
    Transforming the Front Desk Staff  
    Fine Tuning Your Office  

Get direct access to the practice management experts at our live events throughout the year. Visit for a list of upcoming programs. Discounted rates for Akron General affiliates may apply.

Certification Programs include:

  • Certified Medical Coder (CMC)
  • Certified Medical Insurance Specialist (CMIS)
  • Certified Medical Office Manager (CMOM)
  • Certified Medical Compliance Officer (CMCO)

For more information about these programs and other helpful information available to Akron area medical offices, please feel free to contact:

    Denny Nordquest, Physician Relations Manager

Cleveland Clinic Akron General • 1 Akron General Avenue • Akron, OH 44307 • 330.344.6000 • 1.800.221.4601    © 2018 Cleveland Clinic Akron General